About Inventory Pro

Ben Spalding founded CISS Ltd. in 1996, after years of building custom software solutions. CISS is a privately held company.

We have been developing inventory solutions and software since 1996. Our team keeps adapting to new technologies and the way online sellers work. We serve a wide range of clients in e-commerce, 3PL, B2C, B2B, retail, and DTC brands.

Our IT branch, Lehigh Valley IT Support, services the Allentown, Bethlehem, and Easton Region and surrounding areas. Working with the Lehigh Business Partner Network, A network designed to provide companies with a full range of business support services.

Frequent Questions

1. How is Inventory Pro Licensed?
   • Concurrent User licensing - the number of users that can be active at one time. Cloud-based with monthly or annual billing.
2. Can I connect Inventory Pro to my online stores?
   • Yes. Inventory Pro syncs with WooCommerce natively and connects to Shopify, Amazon, eBay, BigCommerce, and other platforms via our REST API.
3. Do I need to install something?
   • No. Inventory Pro runs in your web browser - there is nothing to install. Some integrations or label printing may need a small local service.
4. How is Inventory Pro Invoiced / Billed?
   • Annual or monthly billing cycles. No long-term contracts required.
5. How do backups of Inventory Pro work?
   • We run regular backups to multiple endpoints, covering your database, application, and any uploaded files. Your data is always recoverable.
6. Is my device supported by Inventory Pro Mobile?
   • Almost any device still receiving updates will work with Inventory Pro Mobile. Generally, all devices released in the last 3 years will work without problems. Further back there may be exceptions and we advise our clients to review devices with their intended functionality before making large purchases.
7. Is my web browser Supported?
   • We recommend Chrome or Firefox. Edge and Webkit-based browsers are also compatible.
8. How is a Warehouse Setup?
   • In Inventory Pro we offer multiple warehousing, warehouse zones, and warehouse locations in order to allow either fine or broad organization based on your needs. See our documentation for more information.
9. Can I set multiple Prices for an Item?
   • Yes, we support multiple price levels for purchasing and sales, plus a supplier catalog to track pricing from multiple vendors with import methods to keep data accurate.
10. Can an Item have multiple Names or References?
    • Our Item Aliases, Engineering Part Numbers and Supplier Catalogs allow additional references to a given Item.
11. Do you have a report for XYZ?
    • Generally, yes. We have over 260 reports in the base system and can create custom reports to fit your needs.